We offer free delivery in the UK, and free worldwide delivery on orders over £80. View our delivery page here for more information.
We ship to most countries around the world, including USA, Canada, Europe. If you're not sure please contact us here.
For most domestic and international orders we use Royal Mail, however, on higher value orders we use DHL or FedEx. We will never use Evri.
Tracking
If you've paid for a tracked service, you can track the order via the link on the email you receive once dispatched.
This will depend on the shipping service you selected at checkout. You can find more information on the Delivery page here.
Returns
We can only accept returns on socks that have not been worn and are still in their original packaging (the cardboard overrider). For a more detailed list, please see our Returns Policy here.
To request a return, simply post the socks you'd like to return back to us with the order email included in the parcel. Do contact us here if you need more information.
Ordering
To cancel your change your order, please contact us here. If your order has already shipped, cancellation or changes can not be made until the socks have been received/ sent back to us.
Simply log into your account and click on View Orders.
Unfortunately, due to Brexit, customs and VAT charges may affect orders being sent to the EU.
About The Socks
Absolutely! If you don't like the ones you've ordered, just contact us here and let us know. Once we've received the socks back, we'll send out the new pair to you at no extra cost (UK only).
Oh no! While we do have an extensive quality control check, sometimes the odd one does slip through (or removing the tag roughly could pull a thread loose), you can contact us here for a replacement pair at no extra cost to you.
Absolutely! This is usually done by special request and also has a minimum quantity. Contact us here if you'd like more information.
You definitely can - with our Create Your Own Gift, you can add up to 7 pairs of socks into a gift box.
You can contact us, we'll be more than happy to help with this, whether it's a potential stockist that's close to you, or let you know when they'll be back in stock.
Our thinnest, most breathable socks are either the Egyptian cotton or Recycled cotton socks. We offer Egyptian and Recycled cotton for men, and Egyptian and Recycled cotton for women.
Our thickest, most comfortable socks are either the Supima cotton or Organic cotton socks. We offer Supima & Organic cotton for men, and Supima & Organic cotton for women.
All of our socks are ethically made in West Sussex, UK.
Our socks are made from the highest quality cotton yarns, ethically and sustainably grown. These include Supima cotton, Egyptian cotton, GOTS certified Organic cotton and GRS certified Recycled cotton.
All of our orders are packed with care by hand in black (or white) tissue paper, sealed with the PH stamp of approval. They're all shipped in recycled, recyclable or biodegradable packaging.
Yes we can! With our extensive knowledge of socks, we can offer expert advice on the best pair for you. Contact us and we'd love to help.
Sock Club
You can join the sock club by either creating a Peper Harow account, or by clicking the icon in the bottom right of your screen, or by clicking here.
You can find how many points you have by logging into your Sock Club account or your Peper Harow account.
Here's a list of all the ways that you can earn more points:
Create an account - 400 Sock Points
Place an order - 10 Sock Points for every £1 spent
Follow us on Twitter - 100 Sock Points
Follow us on Instagram - 100 Sock Points
Like us on Facebook - 100 Sock Points
Add your birthday - 250 Sock Points on your birthday, every year!
To redeem your points, just click the icon in the bottom right of your screen (when signed in), and redeem away, it's that simple.